Shipping Policy

Prettylittlechaosandco Shipping Policy

Thank you for shopping with Prettylittlechaosandco! We appreciate your support and are committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 2–5 business days (Monday through Friday, excluding holidays).

• Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

• During new product launches, sales, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping rates are calculated at checkout based on your location, package weight, and selected shipping method.

Any free shipping promotions will be clearly stated on our website and apply only to qualifying orders.

Delivery Times

Estimated delivery times begin after your order has been shipped.

Typical delivery estimates are:

• Standard Shipping: 3–7 business days

• Expedited Shipping (if offered): 1–3 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping Delays

Prettylittlechaosandco is not responsible for shipping delays caused by:

• Weather conditions

• Carrier delays

• High shipping volume

• Natural disasters

• Incorrect or incomplete shipping addresses

We appreciate your patience if unexpected delays occur.

Incorrect Shipping Address

Please double-check your shipping information before placing your order.

If an incorrect address is provided and your package is returned to us, the customer will be responsible for any additional shipping charges required to resend the order.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Prettylittlechaosandco is not responsible for lost or stolen packages.

If your package is missing, we recommend:

• Checking around your delivery location.

• Asking household members or neighbors.

• Contacting the shipping carrier directly.

• Filing a claim with the carrier if necessary.

We're happy to assist you with tracking information if needed.

Damaged Packages

If your order arrives damaged, please contact us within 3 days of delivery.

Include:

• Your order number

• Photos of the damaged item(s)

• Photos of the packaging

We'll review your claim and work with you to resolve the issue as quickly as possible.

International Shipping

If international shipping is available, customers are responsible for any customs duties, taxes, or import fees charged by their country.

Delivery times may vary depending on customs processing.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We're always happy to help and appreciate you choosing Prettylittlechaosandco!